A: The Minnesota Association of REALTORS® (“MNAR”) administers enforcement of the REALTORS® Code of Ethics for the entire state of Minnesota. It is the Code of Ethics that separates REALTORS® from other licensees and we take enforcement of the Code very seriously.
Two types of hearings occur: ethics review and arbitrations (see the “COMMISSION DISPUTES” section regarding arbitrations – in the Desktop Reference Guide). Alleged ethics violations can be filled by both REALTORS® and the public. Hearing panels, made up of REALTORS®, have disciplinary powers that include censorship, mandatory education, fines, suspensions and expulsion from membership. Arbitration of commission/fee disputes by a panel of REALTOR® peers allows us to resolve those matters out of the public eye.
The MNAR conducts an annual training session for hearing panel members. By centralizing training and hearing administration at the state association, we can provide more consistent decision making and minimize local competitive pressures among the parties and panel.
Any person having reason to believe that a member is guilty of any unethical conduct subject to disciplinary action may file a complaint in writing with MNAR.
No anonymous complaints will be accepted. A respondent has the right to confront their accuser.
The Minnesota Association of REALTORS® is the largest professional trade association in the state with more than 17,000 members who are active in all aspects of the real estate industry.